The trouble I have with Apple
Goes beyond my iTunes rant. The problem is that Apple are every bit as bad as Microsoft in terms of attitude and business practice. They always have been.
The latest bit of under-hand tactics by Apple is to, by default, include Safari 3.1 on the iTunes update. The trouble is that it will download and install Safari even if you’ve never had it on your Windows box. And there is a fundamental problem: it’s unethical. iTunes update is supposed to update iTunes, it is not supposed to install completely separate software, and an ‘opt-out’ is not good enough - new software is opt-in, not opt-out. What Apple are doing with their update software turns it dangerously close to being Malware. And, were this Microsoft bundling a totally separate program on the back of an ‘update’ for another program, you can be sure that Apple would be crying foul and shouting about anti-competitive practices. And they’d be right to do so; which is why it is galling that Apple choose to walk this path.
Another example of Apple saying one thing but doing another is evident in the UI of its Windows applications. Apple insist that developers for the OSX platform stick with the OSX UI guidelines, the reason being that to deviate from the Apple UI would be detrimental to the user experience. I agree. Which is why it is galling that Apple choose to ignore the Windows UI in their applications, in order to try and emulate the OSX chrome on a Windows system. Achieving a satisfactory experience for neither the Windows user nor the OSX user. AS an example of problems posed by not sticking to the normal Windows chrome: The nod to the Windows style ‘minimize maximize close’ buttons are not in keeping with the Windows UI elements, being the wrong size and position. It means that if you try minimising a bunch of windows you invariably get stuck at iTunes because it’s minimise button isn’t in quite the right place (for example).
In short, my experience of Apple is that their products are not especially well designed (see the iTunes rant), their attitude to their users is unacceptable, and they are hypocrites. So I don’t trust Apple as a company any more than I trust Microsoft, and it’ll take a lot for that to change.